HEALTHPOST

Tuyển dụng

028 710 96937

recruitmentvn@kiwi-eco.com

Thứ 2 - Thứ 6 | 9:00 Sáng - 6:00 Chiều

Chuyên viên Tư vấn Tổng đài (Fresh Telesales)

1. Mô tả công việc
- Tiếp nhận data khách hành để tư vấn và thuyết phục khách hàng sử dụng các sản phẩm chăm sóc sức khỏe, mỹ phẩm, các chương trình ưu đãi trong năm.
- Cập nhật kịp thời trên hệ thống: thông tin khách hàng, tình trạng tư vấn, báo cáo doanh thu định kỳ.
- Gửi báo cáo công việc lên cấp trên theo yêu cầu
- Thời gian làm việc: 6 ngày/ tuần (Quản lý trực tiếp sẽ sắp xếp lịch làm việc phù hợp với Nhân viên):
+ Ca 1: 08h00 - 17h00
+ Ca 2: 08h30 - 17h30
+ Ca 3: 14h00 - 22h00
2. Yêu cầu
- Độ tuổi từ 18 – 35 tuổi
- Có kinh nghiệm sales ở bất kỳ lĩnh vực khác hoặc tối thiểu 03 tháng tại vị trí telesales, tư vấn viên tổng đài...
- Giọng nói lưu loát, rõ ràng, nhẹ nhàng, dễ nghe
- Biết sử dụng cơ bản tin học văn phòng cơ bản
- Chịu được áp lực cao trong công việc
3. Quyền lợi
- Thời gian thử việc: 02 tháng hưởng 100% lương
- Lương cứng: 8.000.000 – 8.700.000 đồng/tháng (Gồm lương cơ bản + thưởng chuyên cần)
- Thu nhập: 15.000.000 – 25.000.000 đồng/tháng (Lương cơ bản + Thưởng Chuyên cần + Thưởng KPI).
Thu nhập không giới hạn với các ứng viên có năng lực tốt.
- Được đào tạo bài bản về kiến thức chuyên môn và kĩ năng bán hàng.
- Được hưởng đầy đủ các chế độ theo quy định của pháp luật (BHYT, BHXH, BHTN) và các chế độ phúc.
lợi theo nội quy, quy chế của Công ty (tham quan, nghỉ mát, lương thưởng, nghỉ lễ Tết…)
- Được làm việc trong môi trường chuyên nghiệp và thân thiện, có nhiều cơ hội thăng tiến và phát triển nghề nghiệp.
4. Địa điểm làm việc
- TP Hồ Chí Minh: 17-19 Tôn Thất Tùng, Phường Phạm Ngũ Lão, Quận 1, Tp. HCM
- Hà Nội: Số 85 Nguyễn Ngọc Vũ, Trung Hoà, Cầu Giấy, Hà Nội.

Ứng Tuyển Ngay

General Manager

Job Description
1. Strategic planning and set up operations in a timely and cost-effective manner:
• Strong business sense as the basis to conduct situational analysis and geographical targeting exercises to help BOD make the right decisions promptly
• Set up infrastructure and complete all preliminary works before the operation starts under guidance and support from Head Quarter (HQ), including making effective connections with external partners in all areas:
- Products: Liaise with factories for product development, product registration and compliance
- Logistics: Liaise with 3PLs for fulfillment and last-mile services
- Telephone system and infrastructure companies for call center.
- Incorporation legal matters: Liaise with consultants, and law firms to set up business in compliance with the law
- Recruitment: Support HQ in related activities
- Other research related to local marketing and sales online activities, customers, and competitor analysis

2. Manage all daily business activities and Budget control
• Take responsibility for Sales/ Revenue growth and Profitability and other quality targets (product quality and distribution, customer service satisfaction goals)
• Develop/implement and monitor operational plans within budgets to achieve operational KPIs and business results targets while ensuring alignment and linkage between country team and Regional with regards to process and procedure, policy
• Create initiatives for continuous improvement on all KPIs
• Build rapport with partners and agents in the country, handling all issues so that our business runs smoothly daily

3. Generate Progress Report
• Produce business performance reports, and regulatory compliance reports to submit to superiors in corporate HQ on a daily, weekly, and monthly basis as requested
• Provide other necessary reports to secure maximum market share and sustainable market growth

4. Employee Management
• Manage local team expectations especially when it comes to necessarily fast changes in operation: Brief the teams about the needs, priorities, KPIs, and reasons behind the applied strategy from BOD to meet our business goals
• Involved in staff selection, training development, scheduling, and ongoing professional development of employees
• Plan capacity and build the capability of country teams to contextualize and deliver successful KPIs targets
• Being a good leader that the team can rely on and not afraid to get things done

Requirement
1. Specialized knowledge /skills:
• Sales skills (sales planning, market penetration strategy, manpower development)
• Problem-solving, organizational, communication, and negotiation skills
• Strong analytical skills
• Logical and strategic thinking coupled with strong presentation skills
• Customer-centric mindset
• Strong leadership skills
• Excellent communication skills both in local and English
• Agile and hard working – not a 9-5 job
• A motivated self-starter with the ability to work with little or no supervision and possess the ability to assemble and manage teams
• Versatile with strong personality
• Good exposure to dynamic business conditions

2. Education and experience
• Must have: Call Center / Telesales managing experience in the latest companies
• Strong background in Sales, insurance, marketing, and/or operation background
• Bachelor’s degree or master’s degree in any discipline
• 6 years + team management experience, P&L calculation and monitoring
• Experience in leading and managing an organization (departments, divisions, ops, back office, HR, finance, sales)
• Product sourcing, logistics, e-commerce, or setting up operation experience a plus

3. Communication scope
• This position requires communication across countries/regions. Fluent in English is a must

Working Time: Monday - Friday, 9AM - 6PM

Apply Now

Operation Manager

Job Purpose:
- The Operation Manager will be responsible for the overall operation, including Supply chain management, Vendor management, Stakeholder management, and Customer service (Rescue) operations to organize and deliver the goods to our customers
- The Operation Manager must demonstrate strong attention to detail to oversee daily operations such as 3PLs performance through vendor management, inventory monitoring, coordinating with the Product team to replenish products, and coordinating with other stakeholders to improve the delivery rate
- In addition to having excellent organizational skills, she/he must possess in-depth knowledge of logistics and inventory control
- The Operation Manager will work with several 3PLs and stakeholders to ensure their performance and collaboration meet company expectations and can deliver all the reports related to business processes daily

Job Description:
- Coordinating with 3PL vendors to ensure the distribution process starting from the production process until goods delivered to our customer succeeded on time
- Collaborating with other departments to create coordinated plans for business growth that are reflected in the Delivery rate
- Coordinating with the Sales and BD team to see DR progress from the pub, agents, and product performance level
- Checking the DR process and progress to ensure everything is still on the right track to achieve the DR target
- Ensuring the productivity and performance of the CS team (Rescue & Inbound) to generate Delivery rate from the process
- Creating a roadmap for tools and technology needed to ensure improvement in terms of operation through accurate reports
- Leveraging data to drive continuous improvement in areas such as productivity, quality, and SLA
- Coordinating with the Regional Product team to ensure the availability of stock
- Keeping track of quality, quantity, stock levels, delivery times, transport costs and efficiency
- Conducting meetings with the Management team and evaluating operation performance, pointing out the issues that need to be fixed
- Reviewing current processes and improve them to develop the team's performance (if necessary)

Requirement
- Education: Graduate from University at least (Bachelor's Degree)
- Major: All major
- Experience:
+ At least 5 years of relevant working experience in the equivalent position
+ More than 3 years of experience in vendor management
- Specialized knowledge:
+ Rich knowledge of ERP and distribution/order to cash scheme
+ Highly goal and result oriented
+ Excellent organizational and project management skills
+ Fluent in English verbally and written
+ Data-oriented and strong attention to detail
+ Comfortable using Excel and another tool to do manual data processing
+ Experience leading by influence, and success in being a driver of change in an organization
+ Ability to discuss and reach an agreement in a professional manner
+ Ability to manage and analyze a situation and develop a professional solution for the organization
- Skills required:
+ Fluent in English (written and verbally)
+ Strong at data processing, interpretation, and reporting
+ Rich knowledge in Logistics and Supply chain and have an experience in the logistics industry for more than 3 years
+ Strong at people management
+ Coming from telesales and e-commerce industry is a plus

Working Time: Monday - Friday, 9AM - 6PM

Apply Now

Supply Chain Supervisor

Job Purpose:
- The Supply Chain Supervisor will be responsible for monitoring the inventory movement, doing the forecast, and coordinating with multiple stakeholders to ensure the purchase orders that will be opened are accurate business won't be impacted by out-of-stock issues or even overstock issues
- He/she needs to do the sourcing to look out for new potential manufacturers, ensuring the production SLA meets the target, and the quality of the product that needs to be delivered are acceptable
- He/she also needs to make sure that the inventory level of our products in every fulfillment center is healthy
- In terms of ensuring the product category, he/she needs to take the initiative to coordinate with the Sales team and Finance team to make an action plan for non-moving and near-expiry products

Job Description:
- Monitoring stock movement daily to make sure the quality and quantity of the products reflected on the reports are accurate
- Continuous improvement of looking for new sourcing of manufacturing partners that can support to production of better quality products for the Geo
- Creating a roadmap for tools and technology needed to ensure improvement in terms of operation through accurate reports
- Collaborating with other departments to create coordinated plans for purchase orders to ensure the quantity of the product that needs to be ordered is accurate
- Keeping track of quality, quantity, stock levels, and delivery times of the products to send to fulfillment

Daily Routines:
- Updating and monitoring stock movement daily
- Coming up with forecast calculations to avoid stock issues that can occur to sales performance
- Coordinating with Logistic and Sales team to get the information of sales plan based on BD leads plan and sales strategy
- Coordinating with manufacture vendors to ensure production time and distribution process starting from PO opening until goods are delivered to fulfillment center on time

Occasionally Routines:
- Creating a roadmap for tools and technology needed to ensure improvement in processes
- Collaborating with other departments to create coordinated plans for business growth

Requirement:
- Education: Graduate from University at least (Bachelor's Degree)
- Major: All Major;
- Experience: At least 2 years of relevant working experience in the equivalent position
- Skills required: - fluent in English (written and verbally)
- Strong at data processing, interpretation, and reporting
- Strong supply chain knowledge and experience in supply demand process of at least 1 year
- Strong at vendor management to coordinate with 3rd party manufactures
- Rich knowledge of sourcing company database
Specialized Knowledge:
- Rich knowledge of supply and demand operation
- Great communicators to coordinate with multiple stakeholders
- Excellent organizational and project management skills
- Data-oriented and strong attention to detail
- Comfortable using Excel and another tool to do manual data processing
- Experience leading by influence, and success in being a driver of change in an organization
- Ability to discuss and reach an agreement professionally manner with 3rd party manufactures
- Ability to manage and analyze a situation and develop a professional solution for the organization

Working Time: Monday - Saturday, 9AM - 6PM

Apply Now

Job Opportunities

Head of Telesales

Deadline: 30/11/2024

Salary: Negotiable

Location: Ho Chi Minh

Apply Now

Information

Job Description

Requirement

Working Time

Monday - Friday, 9AM - 6PM

OTHER OPPORTUNITIES

Telesales Agent

Deadline: 30/11/2024

Salary: 7.000.000 - 25.000.000

Location: Ho Chi Minh

View Details

Head of Telesales

Deadline: 30/11/2024

Salary: Negotiable

Location: Ho Chi Minh

View Details

General Manager

Deadline: 30/11/2024

Salary: Negotiable

Location: Ho Chi Minh

View Details

Operation Manager

Deadline: 30/11/2024

Salary: Negotiable

Location: Ho Chi Minh

View Details

Supply Chain Supervisor

Deadline: 30/11/2024

Salary: Negotiable

Location: Ho Chi Minh

View Details

Job Purpose:

Duties/Responsibilities:

Job Opportunities

Head of Telesales

Deadline: 30/11/2024

Salary: Negotiable

Location: Ho Chi Minh

Apply Now

Information

Job Description

Requirement

Working Time

Monday - Friday, 9AM - 6PM

OTHER OPPORTUNITIES

Telesales Agent

Deadline: 30/11/2024

Salary: 7.000.000 - 25.000.000

Location: Ho Chi Minh

View Details

Head of Telesales

Deadline: 30/11/2024

Salary: Negotiable

Location: Ho Chi Minh

View Details

General Manager

Deadline: 30/11/2024

Salary: Negotiable

Location: Ho Chi Minh

View Details

Operation Manager

Deadline: 30/11/2024

Salary: Negotiable

Location: Ho Chi Minh

View Details

Supply Chain Supervisor

Deadline: 30/11/2024

Salary: Negotiable

Location: Ho Chi Minh

View Details

Job Purpose:

Duties/Responsibilities:

Trang chủ

Giới thiệu

Hoạt động

Lợi thế

Sản phẩm

Tuyển dụng

028 710 96937

recruitmentvn@kiwi-eco.com

Thứ 2 - Thứ 6 | 9:00 Sáng - 6:00 Chiều

Chuyên viên Tư vấn Tổng đài (Fresh Telesales)

Chuyên viên Quan hệ Khách hàng (CIT)

Telesales Agent

Head of Telesales

General Manager

Operation Manager

Supply Chain Supervisor

Đơn ứng tuyển

Trang Chủ

Giới Thiệu

Hoạt Động

Tuyển Dụng

028 710 96937

recruitmentvn@kiwi-eco.com

Thứ 2 - Thứ 6 | 9:00 - 18:00