At Promultis 6win, we aim to ensure timely and safe delivery of all our orders.
Shipping Modes:
Cash on Delivery (COD).
For prepaid orders, customers will receive a secure payment link via WhatsApp and/or SMS.

Shipping Timelines:
Orders are usually processed within 24–48 hours of confirmation. Delivery timelines typically range from 3 to 7 business days, depending on the customer's location (urban or rural). Delays may occur during public holidays, natural calamities, or regional restrictions.

Delivery Partners:
We work with a network of reliable logistics providers to ensure wide coverage and efficient service across India.

Shipping Charges:
Shipping charges, if applicable, will be clearly communicated during the order confirmation call.

Order Confirmation:
Our team will confirm the order via phone before dispatching the product. Please ensure your availability at the address and contact number provided.

No Returns Accepted Due to the hygiene and safety standards required for health supplements and cosmetic products, we do not accept any returns or exchanges once the product has been delivered.

Damaged or Incorrect Product:
In rare cases where a product is received damaged or incorrectly, please contact our customer support team within 48 hours of delivery. We will assess and provide a resolution where applicable.

Refunds for Prepaid Orders:
Refunds will only be processed if:
The order is cancelled before it is shipped.
A product is out of stock and cannot be fulfilled.
Refunds, if approved, will be processed within 7-10 working days to the original payment method

Not a Substitute for Medical Advice:
Our products are Ayurvedic/nutraceuticals and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before starting any supplement regimen.

Individual Results May Vary:
The effectiveness of products may vary based on age, lifestyle, medical conditions, and body type.

Usage Instructions:
Please follow dosage and usage guidelines provided with each product. Do not exceed the recommended dose.

Allergy Caution:
Check the ingredient list before use. Discontinue if irritation or allergic reaction occurs and consult a doctor.

Regulatory Compliance:
Our products are manufactured under compliance with the standards of respective health authorities in our countries of operation.

Promultis 6win is committed to protecting your privacy and ensuring transparency in how your data is collected, used, and stored.

Information We Collect:
Name, contact number, delivery address Communication via WhatsApp/SMS Feedback and customer service interactions

Use of Information:
To confirm and process orders to send payment links (for prepaid orders), to improve our services and product offerings, to communicate promotions or updates (with prior consent)

Data Protection:
We do not sell, rent, or trade your personal information. All data is handled with strict confidentiality and stored securely.

Third-Party Disclosure:
Your information may be shared with logistics partners or payment service providers only to the extent necessary to fulfill the order.

Opt-Out:
If you wish to stop receiving marketing messages or payment reminders, please contact our customer care team or reply with “STOP”.

By accessing Promultis 6win website, you agree to the following terms and conditions:

Informational Use Only:
The website is for informational purposes only.
No purchases can be made directly through the website.

Content Accuracy:
We strive to ensure all product details, images, and information are accurate and updated.
However, we do not warrant complete accuracy and reserve the right to modify content without notice.

Third-Party Links:
The website may contain links to external platforms (e.g., payment gateways, social media).
We are not responsible for the privacy practices or content of these sites.

User Conduct:
Users are prohibited from misusing or attempting to harm the website in any manner.

Legal Jurisdiction:
These terms shall be governed under the laws of India.